Jobs

If you are hardworking and reliable, possess great interpersonal skills, pursue excellence and can deliver us high quality standards in all you do, you too could become a Holgates Hero! We look for talented people who have a customer first mindset and enjoy to work as part of a team.  

Our Staff Benefits 

As well as the opportunity to work with a great bunch of people of all ages you will receive: 

- Free Leisure Club Membership 

- Company Pension Scheme - Discounted Meals 

- Career development 

- Uniform (dependent on job post) 

- Staff referral bonus 

If you would like to register your interest in working with Holgates in the future should a suitable vacancy arise, please contact us to request an application form by email: jobs@holgates.co.uk or alternatively call us on 01524 701508 and ask to speak to Amy Parker. OR download an application form here

Job Vacancies

Part-Time Food and Beverage Assistants

Full-Time Park Warden or Park Warden Couple

Seasonal Park Warden or Park Warden Couple

Full-Time Qualified Natural Gas and LPG Gas Engineer

Full-Time HR Administrator and Administrator to Senior Management Team


To apply please complete an application form above.

OR

Email you CV to: jobs@holgates.co.uk

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Job Description – Food and Beverage Assistant

Location: Various.

Job Type: Part-time.

Hours:

Various hours and shifts available. Ability to work flexibly and during our main holiday season. Generally daytime, evening and weekend working.

Job Description/ Duties:

The role holder is responsible for ensuring guests receive excellent customer focussed service, ensuring guests have a positive experience where their needs are proactively catered for.

Responsibilities and Duties:

Within this role you will be responsible for:

  • Greeting customers, taking customer orders and dealing with enquiries about menus in a knowledgeable and friendly manner.
  • Serving drinks/snacks/meals to guests in an efficient manner, ensuring preparation of crockery/cutlery/glassware/condiments etc. for service. Replenishing stock in display cabinets.
  • Maintaining cleanliness in the bar and restaurant areas at all times. Accepting payments and operating the tills.

Applicant Criteria:

The ideal candidate will have excellent communication skills and a passion for delivering the highest levels of customer service. A professional and friendly demeanour is critical as well as the ability to work effectively as part of a team. Experience gained in a similar role where very high standards of customer service are required is beneficial, although not essential as training will be provided where individuals possess the former skills.

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Job Description – Park Warden / Park Warden Couple

Location: Various.

Job Type: Permanent Full-time and Seasonal positions available.

Salary dependent upon experience and accommodation available

We are looking to recruit an enthusiastic and positive full-time and seasonal warden / warden couple with previous experience. Applicants need a full driving licence. The ideal applicants will be practical, self-motivated, good team players and able to assist in all areas of the park when required.

Candidates must be focused on high standards of customer service and cleanliness, be flexible and willing to use their initiative. They will have a keen eye for detail.

Candidates will be required to work week days and weekends, including evenings (on-calls) and all bank holidays. Please be advised, no holidays can be taken during high season periods. 

Candidates will be required to provide the business with flexibility and provide cover for various roles to suit the specific needs of the business at that time. Due to the requirements of the business and the individual skills of the candidates, warden couples will not necessarily work together.

The variety of roles may include:

Housekeeping:

Must have experience in maintaining exceptionally high standards of cleanliness across all guest accommodation, sales vans and all site facilities with an emphasis on exceeding customer expectations.

Outdoor:

Must be customer focused, and have good DIY skills with the ability to perform general maintenance duties. Whilst we have our own engineers, practical hands on work is required and experience thereof will be highly advantageous.

Other duties include recycling, litter picking, grass and hedge cutting, cleaning shower blocks, delivering gas cylinders and siting vans. Driving licence and towing experience are a must. Other duties will include Park security which will include out of hours call outs.

Office:

Must have experience in customer service, both face to face and over the phone. IT skills will be required, as you will be using our online booking system, as well as taking new bookings and processing payments. Duties will include checking guests in/out and explaining the site rules, facilities and layout.

Other responsibilities may include serving in our café bar or shop. 

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Job Description – Qualified Natural Gas and LPG Gas Engineer

Location: Across all sites and properties.

Job Type: Permanent Full-time.

Salary dependent upon experience.

Job Summary:

We are looking to recruit an enthusiastic and positive Qualified Natural Gas and LPG Gas Engineer (or willing to undertake training from Natural Gas to LPG) to work on Caravan Holiday Homes and on other Park Properties.

Applicants need a full driving licence.

The ideal applicant will be practical, self-motivated, a good team player and able to assist in other areas of the park when required.

They will be efficient and able to work to tight deadlines.

Candidates must be focused on high standards of customer service, be flexible and willing to use their initiative. They will have a keen eye for detail.

Candidates will be required to work week days and additional hours to suit the needs of the business at weekends and on-call. Please be advised, no holidays can be taken during high season periods.

Responsibilities and Duties

Duties Include:

  • Carrying out Gas Engineer and servicing work on Caravan Holiday Homes and on other Park property.
  • Carrying out plumbing and general maintenance on Caravan Holiday Homes and on other Park property.
  • Other duties could involve joinery.
  • Ongoing training will be provided as necessary.

Qualifications and Skills

Essential:

Full driving licence;

Experience working in a similar role and environment.


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Job Description – HR Administrator and Administrator to Senior Management Team

Location: Silverdale.

Job Type: Full-time.

Salary dependent upon experience and qualifications

Hours:

Ability to work flexibly as per the rota, including days, evenings, weekends and bank holidays.

Job Summary:

Holgates Caravan Parks is a family-run business with 6 parks and over 60 years in the industry. We welcome holidaymakers from far and wide, accommodating customers in our luxury holiday homes or quirky camping pods, touring and camping pitches and privately-owned holiday homes. The main flagship park at Silverdale also has a Shop, Café Bar, Bowling Alley and Leisure Club. We have it all across our parks.

We are offering an exciting opportunity for an experienced HR Administrator to join us.

Responsibilities and Duties:

Reporting to the HR Manager and working closely with the Senior Management Team.

The role will provide administrative support across all generalist HR processes as well as other areas of the business.

The role involves:

  • Delivering effective, timely and confidential administrative support to all Senior Managers;
  • Maintaining efficient and accurate people records and systems;
  • On boarding new starters: issuing starter packs and contracts of employment, providing new starter details to the HR Manager for payroll, filing all information, obtaining eligibility to work in the UK, references and proof of competence. Issuing contract extension letters and amendments to contracts where required.
  • Training: booking training with external and internal training providers and keeping accurate training records.
  • Leavers: processing leavers, issuing resignation acknowledgement letters, updating the HR Manager for payroll purposes and issuing the relevant contract amendments.
  • Absence: logging sickness, annual leave and other absences, ensuring all forms relating to absence are filed, notifying the HR Manager for Payroll purposes of any absences and highlighting excessive periods or patterns of absence to the HR Manager.
  • Business Management Administration: assisting the Senior Managers in the business with various administration projects/requirements.
  • Other: keeping accurate records and filing documents. Work on reception and in other areas of the business as reasonably required.

Applicant Criteria:

The ideal candidate will:

Be looking for an opportunity to further develop existing HR and general administrative skills within a busy environment.

Have an understanding of the confidential nature of work within a Senior Management environment and in HR work.

Be familiar with HR policies and procedures and have experience with processes for new starters/leavers, maternity/paternity leave, changes to contracts, changes to salary, bonuses etc.

Be able to demonstrate a fantastic work ethic, excellent organisational skills with the ability to prioritise a varied workload and work to tight deadlines.

Have accuracy and attention to detail.

Have strong IT skills and experience of the Microsoft Office suite.

Be a strong communicator, who can plan, prioritise and work with minimal supervision.

Be highly organised.

Be a good communicator who can act on their own initiative.

Ideally hold a CIPD qualification or working towards.

Experience

  • IT Skills (Microsoft Office Suite);
  • HR Experience;
  • Administrative Experience to Senior Management;
  • Industry experience (desirable).

Qualifications

Certificate in Human Resource Practice or working towards (desirable).

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 Job Description – Receptionist – Bay View, Bolton-le-Sands 

 Location: Bay View Caravan Park, Bolton-le-Sands, Carnforth, LA5 8ES   

 Hours: 30-40 per week, evening, bank holiday and weekend work is required.   

Duties: The post holder is responsible for achieving and maintaining the highest possible standards of customer service to our customers. Within this role you will be responsible for: promptly answering phone calls and dealing with calls appropriately; ensuring customer queries are dealt with effectively; meeting and greeting customers; supporting customers in making their holiday reservation bookings; as well as dealing with general administration tasks for the site.    

Applicant criteria: The ideal candidate will have excellent communication and a passion for delivering the highest levels of customer service.   A professional and friendly demeanour is critical as well as the ability to work effectively as part of a team.   Experience gained in a customer facing role as well as good IT proficiency is required. Experience of using Booking Systems is highly desirable, although training will be provided


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Job Description – Food and Beverage Assistant – The Royal, Silverdale


Location: The Royal, Silverdale

Sympathetically restored and beautifully designed The Royal combines country classic with simple luxury culminating in a light, spacious bar and restaurant.

Zoe and John Connor have been appointed as the new managers of The Royal pub in Silverdale on which they are already making their culinary mark. John’s aim is to bolster the gastro-pub's reputation with a menu accenting on Lancashire-sourced cuisine. Zoe meanwhile is taking care of "front of house" at the popular village centre pub.

Zoe and John are looking for an experienced Senior Supervisor who will be as committed to the vision and success of The Royal as they are.

Hours:

Part-time. Various hours and shifts available. Ability to work flexibly and during seasonal busy periods. Generally daytime, evening and weekend working.

Job Summary: 

The role holder is responsible for ensuring guests receive excellent customer focussed service, ensuring guests have a positive experience where their needs are proactively catered for.

Responsibilities and Duties:

Within this role you will be responsible for:

  • Greeting customers, taking customer orders and dealing with enquiries about menus in a knowledgeable and friendly manner.
  • Serving drinks/snacks/meals to customers in an efficient manner, ensuring preparation of crockery/cutlery/glassware/condiments etc. for service.
  • Maintaining cleanliness in the bar and restaurant areas at all times.
  • Accepting payments and operating the tills.

Applicant Criteria:

The ideal candidate will have excellent communication skills and a passion for delivering the highest levels of customer service. A professional and friendly demeanour is critical as well as the ability to work effectively as part of a team. Experience gained in a similar role where very high standards of customer service are required is beneficial, although not essential as training will be provided where individuals possess the former skills.


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Job Description – Housekeeping Assistant, Silverdale

Location:

Holgates Caravan Park, Silverdale

Hours:

Variable, weekend, bank holiday and school holiday work is required.

Duties:

You will assist with the preparation of all guest accommodation and site facilities.

Ensuring that all units are cleaned thoroughly and maintained to the highest standard, e.g. polished, swept, dusted and vacuumed thoroughly.

You will be required to clean toilets and other facilities, including: mopping, dusting and cleaning of mirrors, windows and surfaces.

You will report all damage & repair needs of the units to the relevant person.

You will ensure that all housekeeping and cleaning stock is kept secure and maintained.

Person Specification

Previous cleaning experience to exceptionally high standards is essential together with a positive, flexible and enthusiastic approach.

You must have a good eye for detail, excellent interpersonal and communication skills and a passion for delivering very high standards of customer service.

Previous experience working within the leisure & tourism industry is advantageous.

The successful applicant must be eligible to work in the UK.