Holgates Wi-Fi Terms of Service
By using our guest Wi-Fi, you are agreeing to the Terms of Service. These incorporate the Terms and Conditions of Use, the Guest Wi-Fi Acceptable and Fair Use Policy, and the Guest Wi-Fi Privacy Policy.
Guest Wi-Fi Terms and Conditions of Use
Before connecting to the Holgates Wi-Fi, please read these terms and conditions carefully (the “Terms”). These Terms along with our Acceptable and Fair Use Policy and Privacy Policy make up the terms and conditions for use of Holgates Wi-Fi. We may make changes to these Terms from time to time, so we recommend that you review these regularly. The terms “we”, “our” and “us” when used in these Terms means any Holgates Group Company The terms “you”, “your”, “yours”, “buyer” when used in these Terms means you as a user of Holgates Wi-Fi as the context requires. By connecting to the Internet, you accept these Terms, and you acknowledge that you have read and understood and agree to all the terms.
In particular, your attention is drawn to section 3 on our liability to you. If anything is unclear; please contact us at info@holgates.co.uk before accepting these terms.
1. Using the Holgates Wi-Fi
1.1 Holgates Wi-Fi is a free service available. You can continue to use the Holgates Wi-Fi free of charge as long as you continue to accept our Terms.
1.2 If you are in any Holgates building with ”Holgates-Wi-Fi” or similar variation, you can connect to the Holgates Wi-Fi using a compatible phone or computer device with wireless LAN. We do not guarantee that Holgates Wi-Fi is compatible with all hardware types and devices or guarantee device connectivity.
1.3 To connect to the Holgates Wi-Fi you will not need to provide any personal information however details from the device you are using to connect to our network will be recorded.
1.4 The Holgates Wi-Fi is intended for browsing the internet and using apps.
1.5 We are not responsible for the content of websites you visit while using the Holgates Wi-Fi. We may at our sole discretion restrict access to certain features and websites. If you have any concerns about this or require any further information you can contact us at info@holgates.co.uk
1.6 We do not guarantee uninterrupted access to Holgates Wi-Fi and we may suspend the service at any time, for any reason, at our sole discretion.
1.7 Holgates Wi-Fi is not a secure network and we are not responsible for the security of the information and data which you transmit using Holgates Wi-Fi. We are not responsible for the accuracy of any information or data obtained from the internet using Holgates Wi-Fi.
2. How we use your information
2.1 By using the Holgates Wi-Fi you agree that your device details may be stored.
2.2 Any activity you undertake on the Holgates Wi-Fi network may be logged against your device details. We may use that data to monitor compliance with these Terms, to prevent and detect crime and to monitor usage of the Holgates Wi-Fi. We reserve the right to report on any activity undertaken on our guest Wi-Fi and where necessary restrict or block access to a person, account, website or device.
3. Our liability to you
3.1 Nothing in these Terms shall restrict or exclude our liability for death or personal injury arising from our negligence or our liability for fraud or fraudulent misrepresentation nor any other liability which cannot be excluded or limited under applicable law.
3.2 We shall not be liable to you in contract, tort (including negligence), breach of statutory duty or otherwise arising for:
3.3 loss of income or revenue;
3.4 loss of business;
3.5 loss of profits or contracts;
3.6 loss of anticipated savings;
3.7 loss of opportunity or goodwill;
3.8 loss of, damage to, or corruption, of data; or
3.9 indirect or consequential loss of any kind.
4. What you must not do on Holgates Wi-Fi
4.1 You agree not to:
4.2 use Holgates Wi-Fi for any unlawful or illegal purpose;
4.3 use Holgates Wi-Fi for any commercial purposes;
4.4 make any use of Holgates Wi-Fi which causes the whole or part of Holgates Wi-Fi to be interrupted, damaged, made less efficient, or impair the effectiveness or functionality of Holgates Wi-Fi in anyway;
4.5 use Holgates Wi-Fi for sending or posting any computer viruses or any other harmful code, or any material which is defamatory, offensive or obscene; or
4.6 use Holgates Wi-Fi in a way which infringes the rights of any person (whether in breach of confidentiality or intellectual property rights or otherwise).
4.7 we reserve the right to terminate or restrict your access to Holgates Wi-Fi, without advance notice, if we reasonably believe that you are misusing Holgates Wi-Fi or are otherwise in breach of these Terms.
5. Indemnity
5.1 you agree to indemnify and hold us and our subsidiaries, affiliates, officers, directors, agents and employees harmless from and against all liabilities, claims, losses or damages (including legal fees) costs and other expenses, however caused, that may arise as a result of or in connection with inappropriate or unauthorised access to the Holgates Wi-Fi by you, your devices and/or breach by you of any of these Terms.
6. General
6.1 if any part or provision of these Terms are found to be unlawful or unenforceable (including any provision in which we exclude our liability to you), the enforceability of any other part of these Terms will not be affected.
6.2 these Terms are governed by English law and subject to the exclusive jurisdiction of the courts of England and Wales.
Guest WIFI acceptable and fair use policy
Prohibited Uses
This acceptable and fair use policy is additional to our terms and conditions of use and privacy policy.
You may use our guest Wi-Fi service only for lawful purposes. You may not use it for the following purposes (this list is not exhaustive):
To do anything that includes storing, sending, distributing, uploading or downloading:
To:
To act in any way that:
To assist, encourage or permit any persons in engaging in any of the activities described in this section. If you become aware of any such activities, you must immediately notify us and take all other appropriate actions to cause such activities to cease.
Suspension and Termination
We will determine, at our sole discretion, whether there has been a breach of this Acceptable and Fair Use Policy through your use of our Wi-Fi service. When a breach of this Acceptable and Fair Use Policy has occurred, we may take such action as we reasonably deem appropriate. This action may include but is not limited to:
Fair Use
Our Wi-Fi service is intended for email, instant messaging, internet browsing and using apps (e.g. Netflix, BBC iPlayer), which we consider fair use. Transferring large amounts of data uses up bandwidth and may reduce the speed at which other users of the Wi-Fi service can access it. In particular, downloading very large files, and using peer to peer and file sharing software require large amounts of bandwidth and data usage.
If you do not restrict your usage to fair use, we reserve the right to issue a warning to you or to suspend or withdraw our Wi-Fi service from you immediately, temporarily or permanently; or we may manage your bandwidth so that it may result in reduced service speeds. In addition, we may restrict the amount of bandwidth available to very heavy users during busy periods to maintain good access for our other users.
Please ensure that your device or hardware is not infected with a virus that sends out data without your knowledge.
Changes To The Acceptable and Fair Use Policy
We may revise this Acceptable and Fair Use Policy at any time. You are expected to check this Policy from time to time to take notice of any changes we make, as they are legally binding.
Guest Wi-Fi privacy policy
We take the privacy of our Wi-Fi service users very seriously. We ask that you read this Privacy Policy (‘the Policy’) carefully as it contains important information about how we will use your personal data.
For the purposes of the Data Protection Act 2018, Holgates (‘we’ or ‘us’) is the ‘data controller’ (that is, the organisation who is responsible for, and controls the processing of, your personal data).
By using our Wi-Fi service you consent to the collection, use and disclosure of your personal information in accordance with this Policy.
Personal data we may collect about you:
How we use your personal data
Disclosure of your personal data
We may disclose your personal data for processing to:
Subject to us complying with our obligations under the Data Protection Act 1998, we are not responsible for the actions of service providers or other third parties using your personal data.
Keeping your data secure
We will use technical and organisational measures to safeguard your personal data, for example:
Whilst we will use all reasonable efforts to safeguard your personal data, you acknowledge that use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data which are transferred from you or to you via the Internet while using our Wi-Fi service.
Information about other individuals
If you give us someone else’s personal information, you confirm that the other person has appointed you to act on his/her behalf and has agreed that you can consent on his/her behalf to the processing of his or her personal data.
We are not liable to any third parties for using their personal data, where they have not given you consent to give us their personal data.
Your rights
You have the right, subject to the payment of a small fee (currently £10) to request access to personal data which we may process about you. If you wish to exercise this right, known as a subject access request, you should:
You have the right to require us to correct any inaccuracies in your data free of charge. If you wish to exercise this right, you should:
We are not responsible for the privacy policies and practices of websites and apps you may access through our Wi-Fi service. If you have concerns or questions about their privacy policies and practices, you should contact the website operator or publisher.
Changes to this Policy
We may change this policy from time to time. You should check this policy occasionally to ensure you are aware of the most recent version which will apply each time you access our Wi-Fi service. We are not responsible for cookies stored on your device or hardware from websites you visit while using our Wi-Fi service
By connecting to the Service, you confirm your agreement and acceptance of the above Terms and Conditions as the basis of your use of the wireless internet access provided.