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Ownership FAQs

Can I invite friends or family to join me?
Yes, of course. Owners are free to invite guests onto our parks to use our facilities and spend time in your holiday home or lodge (some facilities will be chargeable). All our parks have secure access systems to ensure the security of our guests. Simply register your guests vehicle registration or notify your guests of the 4-digit pin to allow them access.

Do I need insurance for my lodge or holiday home?
Every lodge or holiday home must be insured at all times. Holgates will discuss insurance with you in more detail during your park visit.

What annual running costs do I have to pay?
There are some additional running costs that need budgeting for including: pitch fees, insurance and local rates. Electricity and gas use is chargeable on a pay as you go basis. Gas is piped at The Cove and Silver Ridge Holiday Park; whilst bottled gas is provided on all our other parks. Electricity is a metered supply payable twice per year.

I already own a holiday home on another park. Can I move to Holgates?
When owning a holiday home or lodge, the most important thing is that you are happy with the park and the location. Whilst we will not accept holiday homes from other parks onto our parks, we will consider accepting them in part exchange towards your new holiday home or lodge at Holgates. Our generous part exchange allowances, towards your new lodge or holiday home, makes moving parks a breeze.

Can I choose my plot and location?
We do have a choice of plots for you to choose from, however these vary from park-to-park and change regularly. Varied pitch fee rates apply on some of our parks. This will be explained to you when you visit the park.

Can I upgrade my holiday home in the future?
You can choose to upgrade your holiday home at any time.

What can I part-exchange against a holiday home?
We offer part exchanges on holiday homes located at other holiday parks anywhere in the UK and also allow trade ins of touring caravans and motorhomes. Please speak to a member of the team for more information.

Are there any exclusive facilities & events for owners?
Holgates do run events and parties for our owners from time to time, which vary by park.

What facilities will my lodge or holiday home have?
Holiday homes and lodges will vary from model to model. Our teams will be able to talk you through all the features included in the sale. Should you require additional features, fixtures or fittings you can ask for anything additional to be installed, subject to cost, ability, suitability and availability. Skirting and decking and steps etc may be a chargeable extra.

Will my lodge or holiday home be secure when I’m not there?
As a family operated holiday park operator, we aim to ensure a safe and secure environment for all guests by offering fully secure holiday parks. Each of our parks are fitted with a secure entry system and each holiday home has an alarm fitted before purchase. In addition to this we also have 24-hour wardens on site, 365 days a year. Our teams also monitor behaviour to ensure that no-one is disturbing the relaxed holiday atmosphere on the park. We ensure that the terms and conditions of ownership, together with park rules, are strictly adhered to at all times; so you and your family can enjoy your stay with peace of mind.

Is there an age limit on how long I can keep my holiday home?
To keep our parks looking 5 star and looking the best possible, we do have licence agreements in place on our holiday homes. The length of a licence agreement is determined by the park and age of the lodge/holiday home. Lodges purchased at The Cove will receive a 20 year licence agreement. The licence agreement to occupy a plot states the specific period of time that your lodge or holiday home can be kept on the park, offering certainty and peace of mind.

What if I want to leave?
Understandably sometimes due to personal circumstances owners may decide to sell their holiday home. If this decision is made, your lodge or holiday home would be bought back through our own sales office.

Are owners allowed pets?
Only responsible owners are welcome to bring pets to their lodge or holiday home, provided you respect other guests. We kindly ask all pet owners to clean up after your dog at all times.

How often can I visit my holiday home? Can I live in my holiday home?
All our parks are open for 12 months of the year for holiday and recreation use only. This means you can enjoy your holiday home all year round. Our parks are not classed as residential, meaning you cannot occupy your holiday home on a residential basis. You must have a permanent residential address elsewhere, which can be proven in the form of a council tax bill or equivalent.

Can I let my holiday home out?
Holgates does not allow sub-letting on any of the parks within the group.

Do you offer finance?
We have a range of finance plans available to suit most budgets. We use specialist holiday home funding plans, backed by Black Horse who specialise in providing finance for holiday homes. You will be able to choose monthly repayments that you are comfortable with, generally up to 7-year terms. Our finance packages available are highly competitive in terms of both cost and availability. Finance is available subject to status and a minimum deposit will be required. Quotations are available on request.

We hope these questions and answers have helped you learn more about ownership at Holgates. If you do have any further questions, please feel free to contact us. Alternatively, you may wish to visit us and take a look around our parks, we would be happy to welcome you, simply arrange a park visit with a member of our team or fill out this online form.