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Welcome Back to Holgates Holiday Parks


Updated 30th December 2020

ALL OF OUR PARKS AND ACCOMMODATION ARE CURRENTLY CLOSED UNDER TIER 4 RESTRICTIONS.


Please use the information on this page to read the latest on our safety measures, opening times and tier levels during the Covid-19 pandemic. We hope you will find the information you are looking for, but if you don’t you can contact our team via email (info@holgates.co.uk) or call 01524 701508.

Which tier are we in?
As we have holiday parks across Lancashire, Cumbria and the Ribble Valley not all of our parks and accommodation are currently open. Please use the chart below to see which tier our parks are in, for individual holiday cottages please visit www.holgatescottagecollection.co.uk



Safety measures we have introduced
We have introduced the following measures to ensure the safety of our guests:

✔ We have strict hygiene routines across our parks in addition to the already thorough cleans we carry out daily
✔ Social distancing measures have been put in place around our parks. This will include all facilities operating at a lower capacity with floor markings in areas where there is likely to be a queue such as our park receptions and shops
✔ Safety screens are now in place in all areas necessary, including our main reception and bar as we look ahead to opening more and more facilities
✔ Hand sanitisers have been placed around our parks for customers to use
✔ You will also find information throughout our parks and buildings explaining the safety precautions all visitors to the parks must work towards

Reviews

Brilliant caravan park, been coming for 21years with a tourer, finally bought a holiday home 6 years ago. Everything is excellent and the high quality has been maintained. Public areas are spotless & COVID secure. Staff always friendly & helpful. I would recommend it to anyone, all ages catered for and the setting is outstanding!
Excellent as usual. Well organised amid covid. Beautiful weather for our week was bonus!


Do

✔ Abide by local tier restrictions
✔ Enjoy your accommodation and their outside areas
✔ Walk freely throughout our parks, observing social distance at all times
✔ Bring soap, hand sanitiser, gloves, toilet roll and disinfectant (just to be on the safe side & especially if it will make you feel more comfortable)
✔ Remember we are here! Our team are always happy to help if you have any queries or concerns
✔ If offered at the park you are staying at, maintain social distance whilst collecting takeaway food from our restaurants


Please do not

❌ Meet or gather with friends in a social group of over 6 people
❌ Invite or entertain visitors
❌ Allow children to roam unsupervised around our park buildings, so that they do not break social distancing rules (even if it is by accident!)

Please take your own precautions when playing and spending time outdoors on our parks, supervising children where you feel necessary.

We have been awarded 'Good to Go' status, recognising the changes we have made across our parks & locations to keep everybody safe. Learn more about the Good to Go scheme here.

Silverdale Leisure Comple

Reception
Sunday – Thursday 9:00 to 18:00
Friday & Saturday 09:00 to 20:00
Face covering required

Restaurant
Sunday – Thursday 9:00 to 20:00
Friday & Saturday 9:00 – 21:00
Alcohol will only be served with a substantial meal.
Face covering required (unless seated)

Shop
Sunday – Thursday 9:00 to 17:00
Friday & Saturday 09:00 to 21:00
Face covering required

Bowling Alley
Sunday – Thursday 10:00 to 20:00
Friday & Saturday 10:00 to 21:00
1 hour games only. Final games will start 30 minutes before closing.
Face covering required

Swimming Pool & Gym
Monday – Sunday 9:00 – 20:00
Last entry = 19:30
❌Sauna, steam room & spa pool

❌ Children's soft play closed

Please Note
Construction on our second swimming pool has begun, whilst every effort has been made to reduce disruption, these works are visible from the complex and you may hear us working away!

General Public Swim - CURRENTLY CLOSED

Between the above dates, our leisure club will be open to the general public as well as holiday home owners and holiday guests. At this time, our aqua fit, splash sessions and adult only swim times will not be running. Please read our admissions policy carefully before visiting us.

Swimming Pool Admissions Policy
Guests are limited to a 40-minute honesty swim, during busy periods, to ensure everyone has fair access to the facilities.

  • All users of the leisure club must be swim ready on entry to the leisure facility.
  • All pool users must gain entry to the pool facilities to the rear of the building once details are provided for track and trace, you will be allocated a cubicle to change in, clothes MUST be put in a locker (50p required). All users of the swimming pool are to use the showers on poolside prior to entering the pool.
  • All children under the age of 16 must be accompanied by a responsible person of 16 years or above at all times whilst using the leisure facility. The responsible person must go into the water with the child/children they are accompanying remain with them at all times. No play equipment, including balls, inflatables, woggles, noodles etc. are permitted in the pool. The pool has implemented a no diving, no jumping policy at this time.
  • Buoyancy aids accepted under this policy are those that fully support the child's weight in the water & remain secure in and out of the water. E.G. Arm bands, float suits and inflatable baby seats. Buoyancy aids that are hand held are NOT considered appropriate.


Adult to Child Ratios in the Swimming Pool

1 Adult to 2 Children - Children under the age of 16 years must be accompanied into the pool at all times by a responsible adult (Over 16 years)

1 Adult to 1 Child - Children under the age of 4 years must be accompanied into the pool by a responsible adult.

1 Adult to 2 Children - However in the event any child under 4 is wearing a suitable buoyancy aid.

General Public Swim Prices:
Adult 16+ £5.50,
Child 5-15yrs £4.50,
Infant 2-4yrs £3.50,
Under 2s FREE.

Do I need to wear a face covering?
It is now compulsory to wear masks in all indoor public areas of our parks, including our bar & restaurant (unless eating or drinking), on-site shops, launderettes, arcade/games rooms, bowling alley and ice cream parlour, as a result we will be asking all visitors using facilities to wear a face covering.

Learn more about our Safety Measures

Holiday Accommodation

Click 'View PDF' to learn more about additional safety measures in our holiday accommodation to keep everybody safe. Applicable to: Holiday Home Hire, Holiday Lodge Hire, Holiday Cottage Hire, Family Fun Pod & Luxury Pods.

View PDF

Our Restaurants & Facilities

We have limited facilities open across our parks, 'View PDF' to learn more about what will be open and the additional safety measures we have taken inside our leisure buildings.

View PDF

Here to Help

Our team are on hand to help you in any way we can, 'View PDF' to learn more about changes to our services including checking in & visiting our shop at Silverdale.

View PDF

Check Availability

Park

Holiday type

Month of stay

Adults (Age 15+)

Children (Age 2-15)

Infants (Age 0-2)

Pets

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Call us on 01524 701508 to speak to a member of staff