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Park Warden Couple (Holgates Ribble Valley)

Holiday Park Warden Job in Lancashire

Holgates Holiday Parks is a family-run business, operating since 1956 with 8 holiday parks and a variety of holiday cottages across the South Lakes, North Lancashire & Ribble Valley. We welcome holidaymakers from far and wide, many of which return year after year due to our incredibly high standards within our luxury holiday homes, holiday cottages, quirky camping pods, touring and camping pitches.

An exciting opportunity is now available as we search for a hard-working and upbeat Park Warden couple to join us at Holgates Ribble Valley, our newest venture into the heart of Lancashire providing holiday home ownership, camping pods and touring pitches. The ideal candidate will have previous experience as a park warden, although we still see value in transferable skills from other roles.

Being a Park Warden at Holgates is a demanding role that requires very high standards, flexibility and the drive to learn new skills. Amongst busy day-to-day schedules, our customer's experience is always our priority, which requires excellent customer service at all times. Experience in a customer service-based role is essential. Due to the busy nature of the business effective communication between Park Wardens and our various departments is also crucial.

As a Park Warden at our Ribble Valley park, you would be responsible for customer care, checking guests in, maintaining cleanliness standards across our park and facilities blocks. You would also take the lead in cleaning our holiday accommodation and preparing the camping pods at Holgates Ribble Valley.

Previous Experience and Skills

Driving Licence - Applicants need a full, clean driving licence. The ideal applicant will be practical, self-motivated, a good team player and able to assist in all areas of the park when required. They will be efficient and able to work to tight deadlines.

Customer Service - Candidates must be focused on high standards of customer service and cleanliness, be flexible and willing to use their initiative. They will have a keen eye for detail.

Working Hours - Candidates will be required to work week days and weekends, including evenings (on-calls) and all bank holidays. Please be advised, no holidays can be taken during high season periods.

Candidates will be required to provide the business with flexibility and provide cover for various roles to suit the changing needs of the business.


Main Duties

Customer Service - Must have experience in dealing with and maintaining strong relationships with customers, answering questions, dealing with any issues and sorting problems in a timely, courteous and efficient manner.

Housekeeping - Must have experience in maintaining exceptionally high standards of cleanliness in a work environment. The successful candidate will be responsible for housekeeping standards in holiday accommodation and all on-site facilities with an emphasis on exceeding customer expectations.

Outdoor - Our customers return time after time for the exceptionally high standard we have become known for, maintaining this standard across our parks is crucial with outdoor tasks including grass and hedge cutting, recycling, litter picking and more!

Maintenance - Must be customer focused and have good DIY skills with the ability to perform general maintenance duties. Whilst we have our own engineers, practical hands on work is required; experience in a similar line of work would be highly advantageous.

This role will include park security which will include emergency out of hours call outs.


Requirements

Candidates must be focused on high standards of customer service and cleanliness, be flexible and willing to use their initiative. They will have a keen eye for detail.

Candidates will be required to work week days and weekends, including evenings (on-calls) and all bank holidays. Please be advised, no holidays can be taken during high season periods.

Candidates will be required to provide the business with flexibility and provide cover for various roles to suit the specific needs of the business at that time.


Benefits

  • Live-in role - Accommodation provided in the heart of Lancashire
  • Company Pension Scheme
  • Uniform
  • Competitive salary

LOCATION:  Rimington

HOURS:  Full Time - Part Time - Permanent

Including evening and weekends. Part time winter (20hrs per week) & Full time February - November.

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