Park Warden

Holgates Caravan Parks is a family-run business with 8 parks currently and over 60 years in the industry. We welcome holidaymakers from far and wide, accommodating customers in our luxury holiday homes or quirky camping pods, touring and camping pitches and privately-owned holiday homes. The main flagship park at Silverdale also has a Shop, Café Bar, Bowling Alley and Leisure Club. We have it all across the various parks.

We are looking to recruit an enthusiastic and positive park warden with previous experience. Applicant need a full driving licence. The ideal applicant will be practical, self-motivated, a good team player and able to assist in all areas of the park when required. They will be efficient and able to work to tight deadlines.


Main Duties

Sales: The chosen candidate will receive full sales training but must be comfortable showing customers around, out-lining benefits of ownership and discussing figures. They will be the first point of contact for sales customers on park and will be able and willing to sell Silver Ridge as a destination to purchase a holiday caravan.

Customer Service: Must have experience in dealing with and maintaining strong relationships with customers on park, answering questions, dealing with any issues and sorting and problems in a timely, courteous and efficient manner.

Housekeeping: Must have experience in maintaining exceptionally high standards of cleanliness across all guest accommodation, sales vans and all site facilities with an emphasis on exceeding customer expectations.

Outdoor: Must be customer focused and have good DIY skills with the ability to perform general maintenance duties. Whilst we have our own engineers, practical hands on work is required and experience thereof will be highly advantageous.

Other duties include recycling, litter picking, grass and hedge cutting, cleaning shower blocks, delivering gas cylinders and siting vans. Driving licence is a must. It will include Park security which will include out of hours call outs. You must have experience in customer service, both face to face and over the phone. IT skills will be required, as you will be using our online booking system, as well as taking new bookings and processing payments. Duties will also include checking guests in/out and explaining the site rules, facilities and layout.


Requirements

Candidates must be focused on high standards of customer service and cleanliness, be flexible and willing to use their initiative. They will have a keen eye for detail.

Candidates will be required to work week days and weekends, including evenings (on-calls) and all bank holidays. Please be advised, no holidays can be taken during high season periods.

Candidates will be required to provide the business with flexibility and provide cover for various roles to suit the specific needs of the business at that time.


Benefits

  • Live-in role: A 2 bedroom house will be provided as accommodation,
  • Free Leisure Club Membership,
  • Company Pension Scheme,
  • Discounted Meals,
  • Uniform.

LOCATION:  Silver Ridge

HOURS:  Full Time

Full time, including evenings and weekends.

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Application Form

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